Terms of service

Welcome to The Vrinda Store (https://thevrindastore.com). These Terms of Service (“Terms”) govern your access to and use of our website, store, and services provided through Shopify. By visiting or purchasing from The Vrinda Store, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

SECTION 1 – ACCESS AND ACCOUNT

By using our services at The Vrinda Store, you confirm that you are at least the age of majority in your state or have given consent to allow your minor dependents to use this site. You may be asked to provide personal and payment details. You are responsible for keeping your account credentials confidential and for all activities under your account.

SECTION 2 – OUR PRODUCTS

The Vrinda Store aims to describe our products as accurately as possible. However, product colors or appearance may differ based on device screens. We reserve the right to limit quantities, change product details, or discontinue products at any time.

SECTION 3 – ORDERS

Placing an order on https://thevrindastore.com means you are making an offer to purchase. We reserve the right to accept or decline any order. Orders are confirmed only upon full payment (or COD verification). Review your order carefully, as cancellation may not be possible after confirmation. Returns and exchanges are governed by our Return & Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices listed on The Vrinda Store are in INR and may change without notice. Taxes, shipping, and handling charges may apply as described in our Shipping Policy. By submitting payment details, you confirm they are accurate, and you are authorized to use them. Promotions may have separate terms.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided by The Vrinda Store are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or unforeseen events. Risk and title pass to you upon dispatch. For complete details, please read our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content (text, images, logos, graphics) on https://thevrindastore.com is owned or licensed by The Vrinda Store or Shopify. You may not copy, reproduce, or reuse any part of the site without written permission.

SECTION 7 – OPTIONAL TOOLS

The Vrinda Store may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk. You should review the terms of any third-party providers before use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or their content, policies, or products. Accessing third-party links from https://thevrindastore.com is at your own discretion and risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store The Vrinda Store is powered by Shopify, but all sales are between you and The Vrinda Store. Shopify is not responsible for any product, service, injury, or dispute related to purchases.

SECTION 10 – PRIVACY POLICY

Your use of The Vrinda Store is also governed by our Privacy Policy. Because Shopify hosts our site, they may collect and process personal information. Refer to our Privacy Policy and Shopify’s Privacy Policy for full details.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions to The Vrinda Store, you grant us a license to use and publish it. You confirm you own or have permission to share such content and that it does not violate any laws or rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

The Vrinda Store may occasionally publish incorrect or incomplete information. We reserve the right to correct errors or cancel orders based on inaccurate information without prior notice.

SECTION 13 – PROHIBITED USES

You may not use https://thevrindastore.com for unlawful, abusive, fraudulent, or malicious purposes. This includes transmitting viruses, harassing others, collecting user data, or violating any laws. We reserve the right to terminate your access for violations.

SECTION 14 – TERMINATION

The Vrinda Store may terminate or suspend your access at any time without notice. All provisions of these Terms that should survive termination will continue, including intellectual property rights, indemnity, and limitations of liability.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Vrinda Store does not guarantee that our service will be uninterrupted or error-free. All services and products are provided “as is” without warranties of any kind, unless otherwise stated in writing or required by law.

SECTION 16 – LIMITATION OF LIABILITY

The Vrinda Store is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, arising from your use of the services or products, even if we were advised of the possibility.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The Vrinda Store, our affiliates, partners, and Shopify against any claims or liabilities resulting from your use of the services, your breach of these Terms, or violation of any law or third-party right.

SECTION 18 – SEVERABILITY

If any provision of these Terms is held to be unlawful or unenforceable, it will be removed, but the remainder of the Terms will remain in full force.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Any failure by The Vrinda Store to enforce a right is not a waiver of that right. These Terms and related policies form the complete agreement between you and The Vrinda Store, superseding all prior agreements or communications.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent. The Vrinda Store may assign our rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of India. All disputes are subject to the jurisdiction of courts located in Mathura, Uttar Pradesh.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect the interpretation of any provision.

SECTION 23 – CHANGES TO TERMS OF SERVICE

The Vrinda Store reserves the right to update these Terms at any time. Changes will be posted on this page. Your continued use of the services constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

For any questions regarding these Terms of Service, you may contact us at:

The Vrinda Store
220 Gaura Nagar Colony, Vrindavan – 281121, Dist. Mathura, U.P.
Email: thevrindastore@gmail.com
Phone: +91-7017947300
GSTIN: 09KJAPK7175M1ZF